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System
maintenance and software support (AMC)
We
offer the most comprehensive and specialised Annual
Maintenance Contract available today. Over 12
years with expertise in all platform Hardware,
operating systems, software, applications and utilities.
We have a 24 hours open back office support center to
provide Hotline Tel Support to our clients
TOTAL SOLUTIONS
Total
solution concept one the one side comprises of system
support, design, development, re-engineering,
implementation, new technology induction, technology
updation, training and support.
On the other side,
this covers hardware requirements, networking
backbone, power solutions, operating systems, print
solutions and wide area networking.
Periodic
Preventive Hardware Servicing, Stand by, Data Back UP,
Regular Software and Operating System Updates, Data
Security management, End user training, Network
management, Antivirus Updates and Solutions, e-mail
and web enabled support.
Hotline
Tele Support
We
have a back office providing 24 hours telephone
support.
Same
day support at your door
Our
call report is within the same day. This means
our engineer will visit you the same day if we receive
your call at least before 3 hours of our closing time.
Contract
and Assignment
We
undertake assignment on a retainer fee basis.
The fee will be determined after conducting a system
audit and studying the specific needs and requirements
of the client.
For
details contact us at:
Our
support telephone numbers are given below:
From
Delhi: 95120-2508070, 95120-2507100
From
Noida: 2508070/2507100
Outside
Delhi: 0120-2508070, 0120-2507100
You
can also call us at 9891 019 019 or mail us at smile@teknetsolutions.com |